Apple Music is a popular music streaming service that allows users to listen to their favourite songs and discover new ones on their iOS devices, Macs, and PCs. However, like any other technology, Apple Music can experience issues like being stuck on the loading screen. This can be frustrating for users who rely on the app for their daily dose of music.
If you’re experiencing this issue, don’t worry; there are several ways to fix it. This article will explore 12 solutions to get Apple Music back up and running. Whether it’s an issue with your device or a problem with the app itself, we’ve got you covered. So, let’s dive in and get your music streaming back on track!
1. Check your internet connection
An unreliable or slow internet is likely to cause problems for the music app.
Make sure your Wi-Fi is fine by running a speed test and meeting the minimum requirements for streaming. You can also learn how to see what Apple is charging me for so that there are no extra expenses when you cannot access the Apple Music service.
2. Restart your Device
Rebooting the computer or smartphone should solve minor software glitches preventing Apple Music from streaming normally. Try turning off the device completely and enabling it before attempting to use Apple Music again.
3. Uninstall and Reinstall the App
Removing the Apple Music app and then re-downloading and reinstalling it is sometimes enough to resolve common issues with the software. You won’t lose any saved music if you log into the same iTunes account during reinstallation.
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4. Reset Network Settings
Resetting network settings on iPhones can sometimes fix connectivity issues and allow Apple Music to stream without interruption.
To do it, go to Settings > General > Reset > Reset Network Settings, then enter your passcode when prompted to reset the settings successfully.
5. Toggle Airplane Mode
Enabling aeroplane mode will temporarily switch off all wireless connections on your iPhone or iPad. It may be enough to restart malfunctioning connections and allow streaming after deactivating aeroplane mode.
Go through Control Center or Settings > Airplane Mode > Off respectively for iOS devices or Settings > Connections (or Network & Internet) > Airplane Mode for Android devices.
6. Update iOS/software
Checking for the latest firmware and software updates from the manufacturer’s official website or through your phone’s settings usually resolves any technical issues with streaming services, as outdated operating systems can often cause these.
Ensure you’re using the most up-to-date version possible before attempting other methods, if necessary, at all times here too.
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7. Switch Cellular Data Off/On
If you rely on cellular data instead of Wi-Fi, try switching cellular data off in Settings > Cellular Data (or Mobile Data) and turning it back on after a few seconds before trying the application again.
This might also require resetting network settings if tinkering with the cellular data doesn’t work immediately after attempting this solution (see step 4 above).
8. Log out of iCloud
Logging out of iCloud via Settings > Your Name (Apple ID) will delete cached files related to Apple Music.
Log back into iCloud afterwards, but note that doing so will delete any stored music from iCloud Storage until you download them back from iCloud Drive manually if necessary.
9 . Disable VPNs
Virtual Private Networks (VPNs) can interfere with content streaming services like Apple Music due to their encryption protocols, so make sure that any VPNs connected are turned off before you relaunch the app.
This should be done by switching VPNs off in Settings by entering passcodes if set up or accessing VPN menus otherwise, depending on individual device models.
10. Turn the Background App Refresh OFF
The feature allows applications installed on mobile devices to run without actively needing input from users constantly, which might be interfering with Apple Music functionality.
Go into the general/background app refresh menu found in each phone’s main settings menu, depending on the model type, before disabling the Refresh option completely here, too, if necessary.
11. Clear Cache/Cookies
For Androids specifically, clearing browsing data regularly ensures that no corrupted cache is stored, which could potentially interfere with how web-based services like YouTube Premium or Spotify work.
Open up the Chrome Browser application before going into the “Clear Browsing Data” option through its hamburger icon at the top right corner of the screen. Then tap “clear cache” inside this menu afterwards to complete the process.
12. Contact Apple Support
If none of the above solutions proves successful, contacting Apple Support should help you quickly resolve any further streaming problems with music on the application.
Depending on user preference, they can support you over call or email and remotely access devices if necessary to provide a solution.
Many of the provided suggestions or the idea to contact Apple Support will likely resolve any technical difficulties you experience when using Apple Music. However, it may be worth considering switching streaming services for an alternate one, such as Spotify or YouTube Premium.
Ultimately, no matter which streaming service you choose, you should always ensure that your device runs the latest software and firmware updates to get the most out of your music listening.